POLICIES

Privacy Policy

Effective date: October 2026

HydroMedics LLC ("HydroMedics," "we," "us" or "our") operates hydromedicsiv.com and IV therapy locations in Spring Hill, Franklin, Columbia and Murfreesboro, Tennessee, as well as mobile IV services. This Privacy Policy explains what information we collect through our website and text messaging program, how we use it, and the choices you have.

Information We Collect

We collect information you give us directly, including when you fill out a contact form, request a mobile or membership appointment, apply for a job, sign up for our newsletter, make a purchase in our online shop or book an appointment. This may include your name, email address, phone number, service address, appointment preferences, any details you choose to include in a message, and, for job applications, your resume.

When you visit our website, we and our service providers may also collect certain information automatically, such as your browser type, device information, pages visited and general location, through cookies and similar technologies.

Health information you share as part of your treatment is handled separately, in line with applicable health privacy laws, and is not covered by this website policy.

How We Use Your Information

We use the information we collect to:

Respond to your questions and requests
Schedule, confirm and manage appointments
Process orders from our online shop
Send appointment reminders and service updates
Send newsletters or promotions, if you've opted in
Review job applications
Improve our website and services

Text Messaging (SMS)

When you provide your phone number and agree to receive text messages, HydroMedics may text you about appointments, reminders, service updates and, if you've opted in, promotions. Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP or UNSUBSCRIBE to any message. You'll receive one final message confirming you've been unsubscribed. For help, reply HELP or contact us at (615) 567-3050 or info@hydromedicsiv.com. Agreeing to receive text messages is not a condition of purchasing any service.

No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We share information only with:

Service providers that help us run our business, such as our website platform, scheduling and messaging providers, payment processors and email services. They may use your information only to perform services for us.
Legal and safety purposes, when required by law or to protect the rights, property or safety of HydroMedics, our clients or others.

Cookies and Analytics

Our website uses cookies and analytics tools, such as Google Analytics, to understand how visitors use the site. You can set your browser to refuse cookies, though some parts of the site may not work as intended.

Data Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we can't guarantee absolute security.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, or as required by law.

Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from them.

Your Choices

You can unsubscribe from marketing emails using the link in any email. You can stop text messages by replying STOP. To request access to, correction of, or deletion of your personal information, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

HydroMedics LLC
Phone: (615) 567-3050
Email: info@hydromedicsiv.com